top of page

 

*Free Ground shipping is available in the continental U.S.

 

 

When will my order arrive?

  • Generally, shipping should take 1-7 days business days. (Business days do not include weekends and holidays)

  •  This will depend on location and carrier.

  • Example: (If you order an engravable urn after we close on Thursday. The order processing and proof will be complete by Monday evening and the urn would ship by Thursday)

  • Non-Engraved urns would ship sooner.

  • If you have any questions before ordering contact us 24/7. 

  • Contact us at info@paradiseurn.com

Where is my order?

  • Please check your email for a tracking code included in your order complete ticket.

 

Who’s the shipping carrier?

  • We prefer UPS and FedEx.

  • Depending on where the order is shipping from and going to, may change the courier.

  • We use FedEx, UPS, USPS, OnTrack.

 Express Shipping?

  • The fee for express shipping is not refundable.

  • Express shipping includes all means capable by courier to meet deadlines.

  • Express shipping is 2 business days or less.

 

Freight Cost?

  • Garden markers and large granite, marble, or quartz urns will include a freight charge.

  • The freight charge is non-refundable and from the courier.

 

PRIORITY SHIPPING IS AVAILABLE UPON REQUEST.

WE DO NOT SHIP INTERNATIONALLY.

NO ORDERS OUTSIDE OF THE USA WILL BE PROCESSED.

Shipping Policy

bottom of page